Mall Information

About Us

Regency is centrally located in the heart of Richmond’s West End. Regency is a mixed use development featuring a comprehensive mix of fashion and lifestyle retailers, entertainment and dining options and the newest 320 unit apartment complex in Henrico. For dining options be sure to visit Sloop John B, McCormack’s Big Whisky Grill, Chipotle, Starbucks, Panera Bread, First Watch or MOD Pizza.

Mall Walkers

Walking is a fun way to improve your health! You can do so at Regency in a safe, climate-controlled environment. A brisk walk everyday improves your cardiovascular system, helps to control weight, and clears the mind. Come out and bring a friend! All ages welcome!

The Food Court entrance opens for walkers at 10:30 a.m. In case of rain, walkers may enter at Entrance 3 under the deck at 10:30 a.m.

2 1/2 laps on lower level (excludes the Food Court) equals 1 mile2 laps on upper level equals 1 mile.


Free WiFi
Shoppers have access to FREE WiFi throughout the shopping center.

Look for .FREERegencySquareWiFi

Complimentary Wheelchairs
Wheelchairs are available at no charge. Please call the Security Office at (804) 741-5149 for assistance.

Lost & Found
Please report any lost or found item(s) to the Security Office. Lost and Found item(s) are held in the Security Office (804) 741-5149 for assistance.

The restrooms are located on the upper level adjacent to the escalators.

The elevator is located near The Food Court beside the stairs.

Holiday Hours
Regency hosts extended shopping hours for your convenience during the holiday season (November – December).

Regency is closed on the following holidays:
Easter, Thanksgiving, and Christmas

Abbreviated hours may occur on other national holidays.

For your convenience, parking poles are identified with color-coded markers. Regency also offers well-lit, covered parking not found at any other area mall.

Bus Services
The Greater Richmond Transit Company (GRTC) bus stop is located at the intersection of Quioccasin Road and Starling Drive on the east bound lanes across from Exxon. Please visit the GRTC website for schedules and routes.

Only service dogs are allowed in the center. Click here for the Code of Virginia regarding service dogs