CBD Sales and Client Care Representative (Richmond VA)
Compensation: $10/hour during 90 day training period, then $12/hour after certified.
Employment type: part-time
We are looking for a CBD Sales and Client Care Representative to provide excellent customer service and meet sales quotas. Must be able to use communication skills to make the customer feel welcome in our store. Help identify their needs, answer questions and recommend solutions with a positive attitude. Assure customers leave our store satisfied while contributing to the store’s profitability.
Key Responsibilities and duties:
- Customer satisfaction is number one priority. Greet them, welcome them, direct them and offer exemplary assistance.
- We see clients with many different wants and needs. Must be able to answer their questions and help them find what’s best for them. Direct them to the racks and suggest items. Provide accurate information on products. Help them make selections by building customer confidence. Build customer connections.
- Keep the space neat and clean.
- Answer the phone.
- Must know basic math in order to give change. Process payments by totaling purchases and simple technology knowledge to use the cash register and credit card machine.
- Keep shelves stocked.
- Monitor to make sure inventory is accounted for.
- Provide customer feedback to the store owner.
- Stay up to date on new products.
- Occasional opening or closing procedures.
- Other duties as needed.
Skills, qualifications and work experience:
- Willing to train the right person
- Flexibility to work different shifts.
- Must be honest and dependable
- Willing to learn processes and procedures
- Must be friendly and passionate with customer satisfaction being number one priority while building trusting relationships
- Listening skills, people skills, communication skills, and high energy level.
- Able to meet sales goals, product knowledge and job knowledge.
Principals only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services or offers