Regency Square's Customer Service Center is located on the upper level near Texas de Brazil at Entrance #4. Or you may call 804-740-SHOP (7467).

Regency's Customer Service can assist you with the following services:
  • Regency Square Gift Cards from $20 to $500*

  • American Express Gift Cards in denominations of $25, $50, $100**

  • Ticketmaster

  • Copies .25 each

  • Fax $2 per page

  • Gift Suggestions No Charge

  • Gift Wrap $2 & up

  • Postage Stamps Face Value

  • Special Events No Charge

  • Stoller Rentals $4, with a $2 refund upon return

  • Travel/Sightseeing Info No Charge

  • Wheelchairs No Charge

  • Job Line No Charge

* Regency Square Gift Cards have a $2.50 service fee per card.

**$25 Amex gold cards have a $4 fee per card.
$50 Amex gold cards have a $5 fee per card.
$100 Amex gold cards have a $6 fee per card.


Corporate Gift Card Purchases
In order to ease the corporate gift card process, Regency Square encourages large purchases to made at the Customer Service Center, Monday through Friday, from 10 a.m. to 5 p.m. Visa, MasterCard, American Express, and corporate checks are accepted with proper identification or letter of authorization on company letterhead. Please call the Customer Service Center at 740-SHOP (7467) for more details.

Regency Square Shop Line
Our shopping line (740-7467) is your 24 hour a day source for shopping information. The menu options offer you direct connect to stores, mall office, directions, jobs, and special events.