Regency Square is centrally located in the heart of Richmond’s West End. The mall is anchored by the market’s flagship Macy’s, along with Sears and JCPenney. Regency Square features a comprehensive mix of fashion and lifestyle retailers including CHARMING Charlie, Charlotte Russe, Sephora, and XXI Forever. Regency Square also features an extensive Food Court which offers shoppers a variety of dining options.
Shoppers have access to free WiFi in the Food Court area.
Strollers are available at no charge. They are located on the lower level at the Fit & Fun Play Area. Please be considerate and return strollers when finished shopping so that others may use.
Wheelchairs are available at no charge. Please call the Security Office at (804) 741-5149 for assistance.
Lost & Found
Please report any lost or found item(s) to the Security Office. Lost and Found item(s) are held in the Security Office.
The restrooms are located in The Food Court on the lower level and in The Family Lounge on the upper level near Entrance 4.
The elevator is located near The Food Court beside the stairs. Elevators are also located in Macy’s, JCPenney, and Sears.
Pay phones are located at Entrance #5 at The Food Court.
Regency Square hosts extended shopping hours for your convenience during the holiday season. We will post any extended holiday hours as they become available. Please call (804) 740-1518 for additional information.
Regency Square is closed on the following holidays:
For your convenience, parking poles are identified with color-coded numbers. Regency Square also offers well-lit, covered parking not found at any other area mall.
The Greater Richmond Transit Company (GRTC) bus stop is located outside of Sears, facing Starling Drive. Buses begin operating to Regency Square from downtown at 6:12 a.m. each morning. The buses leave approximately every thirty minutes up until 6:50 p.m. The buses do not run on holidays or weekends.
Only service dogs are allowed in the center.